Somewhere between the moment someone speaks and another responds, communication often breaks down and persuasion fails. Although modern technology often helps to reduce the impact of physical barriers, the advantages and disadvantages of each communication channel should be understood so that an appropriate channel can be used to overcome the physical barriers.
Cultural Barriers Co-workers may stereotype one another based on perceived beliefs about their peers' backgrounds. People often hear what they expect to hear rather than what is actually said and jump to incorrect conclusions.
Also to blame for faulty communications are bad information systems, and lack of supervision or training of the people involved.
Phone calls, text messages and other communication methods that rely on technology are often less effective than face-to-face communication. Ambition may compel them to win a debate no matter what.
Emotional and cultural noise Emotions anger, fear, sadness and attitudes having to be right all the time, believing oneself to be superior or inferior to others affect objectivity, as do the stereotypical assumptions that people make about each other based on cultural background.
Some employees may not have a full range of vocabulary in the office's primary language, causing misunderstandings. Physical and physiological barriers These include distance, background noise, poor or malfunctioning equipment, bad hearing, poor eyesight, speech impediments.
All of these barriers to effective communication can either distract those involved or otherwise hinder your communications. A skilled communicator must be aware of these barriers and try to reduce their impact by continually checking understanding and by offering appropriate feedback.
Taboo or difficult topics may include, but are not limited to, politics, religion, disabilities mental and physicalsexuality and sex, racism and any opinion that may be seen as unpopular.